Avoid this pile of rubbish. The machine itself technically works, but is quite cheaply made. I had to fix I leak from a tap on first use. But that’s not the worst bit. The controller does not have the ability to do multi-step mashes, unlike other products in the Brauheld range. (despite what the description days) it can only be used with the TERRIBLE app, that just doesnt work properly, and is totally missing the ability to do multi-step mashes. Such a shame that poor software is letting down a reasonably decent bit of kit.
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Answer
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Dear Paul,
Thank you for providing a review on your Brauheld Smart mash kettle. And apologies if the usage via the Klarstein app is not working as expected.
Please be assured your feedback will be shared with the product manager and the team behind our app. Also, please do not hesitate to share any further information and/or suggestions with us.
Finally, note your purchase is covered by warranty if the article is malfunctioning. Please contact our customer service if that is the case.
Kind regards,
Your Klarstein Team
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Evite este montón de basura. La máquina en sí funciona técnicamente, pero está hecha de manera bastante barata. Tuve que arreglar una fuga de agua de un grifo en el primer uso. Pero eso no es lo peor. El controlador no tiene la capacidad de hacer purés de varios pasos, a diferencia de otros productos de la gama Brauheld. (A pesar de lo que dice la descripción), solo se puede usar con la TERRIBLE aplicación, que simplemente no funciona correctamente y carece por completo de la capacidad de hacer purés de varios pasos. Es una pena que un software deficiente esté defraudando a un equipo razonablemente decente.